Official Thailand Partner · Dialoc ID · Netherlands · Since 2009

Library & Retail
Security Systems

✓ 15+ Years Partnership ✓ 100+ Installations ✓ Nationwide Coverage

Thailand's most experienced Dialoc ID partner — delivering EM, RFID and hybrid security, self-service, and circulation solutions to libraries and retailers across the country for over 15 years.

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15+
Years as
Official Partner
100+
Installations
Nationwide
30+
Years Dialoc ID
Experience
2
Sectors
Retail & Libraries
15+
Years Partnership
100+
Thailand Installations
30+
Years Dialoc ID Global
2
Sectors Served
Dialoc ID
Official Thailand Partner
OUR PARTNERSHIP

A 15-Year Partnership Built on Expertise

Dialoc ID, headquartered in the Netherlands, has been a world-leading manufacturer of library and retail security solutions for over 30 years — producing EM (electromagnetic), RFID, and hybrid detection, self-service, and circulation systems used in thousands of institutions worldwide.

Innovitec Group is Dialoc ID's official partner in Thailand. With over 15 years of collaboration and more than 100 installations across Thailand in both retail and library environments, we are the country's most experienced Dialoc ID implementation and support partner.

From national public library networks to university libraries, shopping mall retailers to bookstores — our teams have designed, installed, and maintained Dialoc ID systems across every major region of Thailand.

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OUR TRACK RECORD IN THAILAND
100+
Total Installations
15+
Years as Official Partner
2
Sectors: Libraries & Retail
NL
Dutch Technology Partner
DIALOC ID TECHNOLOGY
EM Technology RFID Technology Hybrid EM/RFID
DIALOC ID PRODUCT RANGE

Complete Library & Retail Solutions

From security gates at the entrance to self-service kiosks inside — Dialoc ID covers every touchpoint of the library and retail security journey.

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Security Detection Systems

Diamond and Quartz series security gates in EM, RFID, and hybrid configurations. Detect unauthorised removal of items with high accuracy and low false-alarm rates.

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Self-Service Kiosks

Sapphire and Ruby self-service stations allow patrons to check out and return items independently — reducing queue times and freeing staff for higher-value tasks.

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Staff Workstations

Ruby and Sapphire staff stations for fast EM and RFID item handling, including circulation, check-in/check-out, and patron management workflows.

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Return & Sorting Systems

Sapphire 24/7 book drop with automated material handling (AMH) — accepts returns outside opening hours and routes items to the correct location automatically.

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Inventory Management

RFID-based handheld and fixed inventory systems for rapid stocktaking, shelf-reading, and item location — dramatically reducing the time and cost of annual audits.

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Labels, Tags & Cards

Full range of EM and RFID book labels, CD/DVD tags, RFID book programmers and dispensers, card printers, and library membership card solutions.

PROVEN ACROSS THAILAND

100+ Installations Nationwide

Over 15 years we have delivered and maintained Dialoc ID systems across both library and retail environments in every major region of Thailand.

Libraries

Public & National Libraries

Comprehensive Dialoc ID security, self-service, and circulation systems installed across Thailand's national, provincial, and municipal public library networks — serving millions of patrons annually.

Libraries

University & Academic Libraries

RFID and hybrid systems deployed across university and academic institution libraries nationwide, enabling automated borrowing, returns, and full inventory management.

Retail

Retail & Bookstores

EM and RFID security detection gates protecting retail merchandise across bookstores, stationery chains, and specialty retail locations — reducing shrinkage and enhancing the shopper experience.

Service

Maintenance & Support

As the official in-country partner, Innovitec Group provides full after-sales support, preventive maintenance contracts, spare parts, and remote diagnostic services for all Dialoc ID installations across Thailand.

WHY DIALOC ID

Dutch Engineering. Global Proven.

Over 30 years of continuous innovation from the Netherlands — trusted by libraries and retailers across Europe, Asia, and beyond.

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Dutch Manufacturer

Designed and manufactured in the Netherlands with 30+ years of specialised expertise in library and retail detection technology.

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EM, RFID & Hybrid

The only manufacturer offering true EM, RFID and hybrid technology in a single product range — protecting both older EM-tagged collections and new RFID systems.

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Modular Architecture

Systems are designed to grow with your institution. Start with security detection and add self-service, AMH returns, or inventory modules at any time.

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Local Support

Innovitec Group's Thailand-based team provides installation, training, and ongoing maintenance — no waiting for overseas engineers.

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Low Total Cost of Ownership

Energy-efficient hardware, long product lifecycles, and competitive consumable pricing make Dialoc ID systems among the most cost-effective on the market.

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Future-Proof

Hybrid technology protects your existing EM investment while enabling a phased migration to full RFID at your own pace and budget.

Ready to Upgrade Your Library or Retail Security?

Talk to Thailand's most experienced Dialoc ID partner — free consultation, nationwide installation and support.

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